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Showing results for tags 'postage'.
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I have had a bit of a weird issue occur. I have shipped to the US without issue a fair few times but lately I have run into some problems with prohibited goods. So I shipped a Mammoth Molar an Ammonite and a stand and the parcel got held up as I didn't declare the stand and mini Ammonite, fair enough no worries, I spoke with Fedex and they said I used a third party (parcel2go) so I must go through them as the agent. Nice and easy to fix and had to re state the contents of the parcel as a Woolly Mammoth molar fossil, and an Ammonite and a stand, all good sorted and done. I have shipped a fair while ago the auction win off to Texas which also had extras inside so I though I had better check all is good and it said delivered so assumed all done. The recipient has been off air for a while and hadn't answered my messages so was unable to check with them. Anyway the parcel got returned to me a few days ago! After a long live chat with parcel2go again they informed me that the parcel contained prohibited goods! As Spinosaur teeth and an Ichthyosaur vert breech their rules regarding transporting ANY animal parts. I said they are fossils so do not have any actual animal parts at all, they said sorry teeth are teeth! So this leaves me with an issue! They refunded me the postage but not the insurance so I am left a bit out of pocket by this but that is not really the problem, I have a parcel that needs to be in Texas but it isn't permitted but it was with a parcel posted after that one it was? Help!!
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My mum suprised me by ordering some beautiful carved Whitby Jet. She didnt unwrap it to check it when it came and just put it straight under the tree. So this morning i unrapped it to find the head had fallen off in postage! Survived from 1800s but couldnt survive the english postal service!
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